Privacy Policy for DANA and QRIS Records
We collect the account details you submit, verification results, device signals, login history and payment references needed to operate your account and investigate a stalled wallet status. DANA, OVO, GoPay and QRIS may provide transaction references or confirmation details; we use them to reconcile your request,
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not to request your wallet password. Bank transfer and virtual account references can also be stored with your account record. We limit internal access, retain records for operational and legal needs, and remove or anonymise them when that period ends. Our Privacy Policy applies to access
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where local law permits, and any eligibility decision depends on local law. You can ask what we hold, request a correction, or contact us about deletion through the support path below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.